PRIVACY
POLICY.

1. Introduction & Overview

Welcome to Rydon Digital ("we," "our," "us," or the "Agency"). We operate physical headquarters in Udaipur, Rajasthan and regional hubs in Ahmedabad and Gandhinagar, Gujarat, delivering bespoke web development, performance SEO, digital marketing campaigns, video production, graphic design, and Smart NFC hardware products.

This Privacy Policy outlines how Rydon Digital collects, uses, stores, protects, and discloses personal information obtained through our primary domain https://rydondigital.com, associated web portals, contact forms, physical NFC product configurations, and digital agency client portals.

2. Information We Collect

We collect information to provide high-performance agency services and customize NFC hardware experiences. Information collected falls under the following categories:

A. Information You Voluntarily Provide

• Contact & Project Inquiries: Full name, corporate email address, WhatsApp / telephone number, company name, geographic location, and estimated investment budget submitted via our inquiry forms.
• NFC Hardware Profile Data: Social media handles, business contact VCF cards, custom URL redirects, logo branding, and review link destinations submitted for programming into custom Smart NFC cards, review stands, and acrylic plates.
• Client Onboarding Data: Billing addresses, Tax / GST identification details, and authorized representative contact details during agency contract execution.

B. Automatically Collected Technical Data

• Log Data & Device Identifiers: IP addresses, browser engine types, operating system details, referral URLs, time stamps, and session duration.
• Interaction Metrics: Mouse tracking, hover states, scroll depth, click metrics, and conversion paths on rydondigital.com.

3. How We Process Your Information

We process personal data strictly for commercial, technical, and service delivery purposes, including:

• Engineering and deploying custom client web platforms and digital products.
• Programming, encoding, printing, and shipping physical Smart NFC business cards, standees, and review plates.
• Structuring and optimizing targeted Google Ads, Meta Ads, and organic SEO growth strategies.
• Responding to project proposals, service inquiries, and callback requests within 2 to 4 business hours.
• Maintaining cybersecurity infrastructure, preventing fraud, and fulfilling legal/statutory accounting requirements.

4. Legal Grounds for Processing

Our processing of your personal information is grounded in the following legal bases under applicable data protection statutes (including the Digital Personal Data Protection Act 2023 of India, EU GDPR, and UK Data Protection Act):

• Contractual Performance: Fulfilling client agreements, hardware orders, and service delivery.
• Consent: Explicit agreement provided when submitting inquiry forms or signing up for communications.
• Legitimate Business Interests: Optimizing website performance, cybersecurity, and direct B2B communication.
• Legal Obligation: Compliance with statutory tax, regulatory, and audit requirements.

5. Third-Party Sharing & Disclosure

Rydon Digital DOES NOT sell, rent, trade, or monetize personal information. Information is disclosed only to verified service infrastructure partners under strict confidentiality agreements:

• Cloud Infrastructure & Hosting Providers: Secure server networks powering web applications and databases.
• Advertising & Analytics Partners: Google Analytics, Meta Ads Pixel, and Google Tag Manager for campaign conversion tracking.
• Logistics & Courier Partners: Authorized courier services (BlueDart, Delhivery, Speed Post) for shipping physical NFC products and physical advertising hardware.
• Legal Requirements: Regulatory or law enforcement authorities upon receipt of lawful subpoenas or statutory court mandates.

6. Data Security & Retention

We employ enterprise-grade security protocols, including 256-bit SSL/TLS encryption, restricted access control lists, firewalls, and periodic security reviews to prevent unauthorized access, alteration, or disclosure of user data.

Client project files and contact records are retained for the duration of the active business relationship plus 7 years to meet tax, statutory accounting, and legal audit obligations in India.

7. Cookies & Tracking Technologies

Our website utilizes cookies and local storage tokens to enhance user experience, preserve theme settings, analyze traffic patterns, and run retargeting ad campaigns.

8. International Data Transfers

Because Rydon Digital services global partners across India, the UK, Europe, and North America, personal data may be processed on secure servers located outside your jurisdiction. All cross-border data transfers comply with standard contractual clauses and applicable international privacy frameworks.

9. Your Privacy Rights

Depending on your geographic location, you possess explicit rights regarding your personal data:

• Right to Access: Request copies of personal data stored by Rydon Digital.
• Right to Rectification: Request correction of inaccurate or incomplete information.
• Right to Erasure / Right to be Forgotten: Request deletion of personal records subject to legal retention obligations.
• Right to Withdraw Consent: Revoke consent for direct marketing communications at any time.

To exercise any of these rights, submit a written request to rydondigital@gmail.com.

10. Smart NFC Hardware Data Protection

Smart NFC cards, Google review plates, and NFC digital product profiles created by Rydon Digital only store public contact URLs, VCF contact files, or review links authorized by the purchaser. We do not store sensitive passwords, credit card credentials, or personal identification keys on physical NFC chips.

11. Policy Amendments

Rydon Digital reserves the right to update or modify this Privacy Policy periodically to reflect technological advancements, statutory updates, or operational changes. Updated versions will be posted on this page with a revised "LAST UPDATED" timestamp.

12. Data Protection Officer & Contact

For questions, data requests, or privacy inquiries, contact our legal and data protection team: